Privacy Policy
Introduction
At Shree Kashi Laddoo & Namkeen, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect information when you visit shreekashiladdoo.com, place an order, contact us, or otherwise use our online services.
1. Information We Collect
We may collect information you provide directly, including your name, mobile number, email address, billing and delivery address, order details, and information you submit when contacting us or requesting customer support.
Payment & Orders
2. Payment Information
Payments may be processed through third-party payment gateways. We do not intentionally store complete card numbers, CVV, PINs, UPI PINs, or banking authentication credentials on our own servers. Payment information is handled by the relevant payment service provider under its security and privacy practices.
3. Order & Shipping Information
We use information required to process and fulfil your order, confirm payment, communicate order status, arrange shipping, provide tracking information, and deliver products to the address supplied by you.
How We Use Information
5. How We Use Your Information
We may use personal information to process orders, provide customer support, improve our products and website, communicate service updates, prevent fraud or misuse, maintain accounting and business records, comply with legal obligations, and administer our online services.
6. Marketing Communications
Where permitted by applicable law and where required, we may send information about products, festive offers, new launches, gifting collections and promotions. You may opt out of non-essential promotional communications at any time. Transactional messages relating to orders, payments, delivery or important service notices may still be sent.
8. Data Security & Retention
We use reasonable administrative, technical and organisational safeguards to protect personal information. However, no online transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary for order fulfilment, customer support, accounting, taxation, dispute resolution, fraud prevention, legal compliance and legitimate business record-keeping.
Choices & Legal
9. Your Privacy Choices
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information, withdraw consent where processing is based on consent, or request restriction of certain processing. We may reasonably verify requests before acting on them.
10. Children's Privacy
Our website is not knowingly intended to collect personal information from children for independent accounts or marketing purposes. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable law. The updated version will be posted on our website with a revised effective date.
13. Governing Law
This Privacy Policy is intended to be interpreted in accordance with the applicable laws of India. Any dispute relating to privacy or use of our website will be subject to the jurisdiction of the appropriate courts, subject to applicable law.
Contact Us
We appreciate your trust in Shree Kashi Laddoo & Namkeen and remain committed to handling your information responsibly. If you have any questions, please contact us: